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Canada Post needs lessons in courtesy
Last week was a frustrating week in the newspaper business.
Frustrating not only for you the customer, but us at the paper as well.
Two weeks ago we were allowed to bring our newspapers to the local post offices and have them delivered to local post boxes and on the rural routes.
Then out of the blue Canada Post ordered a lock out of its striking employees. Then they ordered post offices not to accept local mail anymore, citing safety and security reasons.
The staff at our rural post offices were not on strike. It is a different union that is striking. It was okay for them to deliver our papers and other local mail the week before, but all of a sudden it was unsafe and dangerous for them to do so!
Not only did that frustrate me, but the fact that they just locked everyone out and told staff not to deliver local mail effective immediately on a Wednesday. That meant we had no way to let you, the subscriber, know how to get your paper.
I think that Canada Post should have granted us at least one week's exemption and allowed our papers to be delivered locally. At least then we could have prepared for the next week and informed you through our pages.
We have been one of Canada's Post's best customers over the past century. In any business common courtesy is part of business.
The flimsy excuses Canada Post used for not delivering local mail was in my opinion a load of you know what.
I would urge the government to legislate a mandatory seven day notice for future lockouts so that we can give our customers the courtesy they deserve.
–Until then,
Ken